Want to make your difficult conversations a breeze?

Mastering Difficult Conversations

A FREE 5-part course about effectively and compassionately handling sensitive conversations with patrons, team members, and stakeholders.

Before you enroll, watch Part 1 now! It explains why these kinds of conversations are so difficult, and introduces a simple system that you can implement to master difficult conversations in less than a week.

Did you enjoy the first lesson? Here’s how to subscribe to the whole course.